ExpressCare

Welcome to ExpressCare, your go-to place for walk-in medical care. We're here to provide quick, quality care for those ailments that aren't life-threatening but still need prompt attention.

ExpressCare at Cape Fear Valley Health

Urgent care centers are walk-in medical clinics designed to handle health issues that aren’t an emergency but still need care. They bridge the gap between doctor visits, which might require an appointment, and emergency rooms, which are for severe cases.

At ExpressCare, whether you're dealing with flu symptoms or minor injuries, our team is ready to assist. Each of our three conveniently located centers is equipped with advanced facilities to ensure you receive care without long waits.

Trust ExpressCare for timely, effective healthcare when you need it most.

Should I go to ExpressCare or the Emergency Department (ED)?

Urgent care and the ED both address medical issues that need prompt attention, but they serve different purposes.

Choose urgent care for non-life-threatening problems that you'd like treated soon but aren't severe. Think of health issues such as:

• Flu symptoms
• Minor cuts
• Sprains

Urgent care is especially handy when your regular doctor isn’t available.

On the other hand, head to the ED for serious, potentially life-threatening situations such as:

• Chest pain
• Difficulty breathing
• Severe injuries

In short, if it feels like a serious threat to your life or long-term health, go to the ER. For less severe issues, urgent care is a great choice.

Our Approach to Urgent Care

At our ExpressCares, our approach to urgent care is rooted in providing swift, yet comprehensive medical attention tailored to each patient. We understand that when you visit us, you want relief from discomfort or worry. That's why our dedicated team always takes the time to listen to what you have to say.

We conduct appropriate tests, provide accurate diagnoses and then offer treatments or prescriptions that suit your specific needs. Plus, if further care is required, we're proactive in helping set up follow-up appointments.

Our aim isn't just to treat the symptom but to understand and address the underlying concern. This ensures that you leave our doors with both comfort and clarity. 

What to Expect With ExpressCare

When you first walk into an ExpressCare location, you’ll be greeted and prompted to register at a kiosk. Registration staff may check in with you if more information is needed. From there, you’ll be seen by triage. You’ll either be taken directly to a room or asked to sit in the waiting area until a room becomes available.

Then you'll be seen by one of our medical professionals. The healthcare provider will:

• Listen to your symptoms and concerns
• Conduct any necessary tests using our on-site facilities
• Offer a diagnosis and treatment

If needed, prescriptions will be provided or arrangements for follow-up care will be made.

Do I Need To Bring Anything to ExpressCare?

To be seen at ExpressCare, you’ll need to bring a license or ID and your insurance card (if you have one).