The Psychiatric Emergency Department of Cape Fear Valley is a nine-bed locked unit located within the main emergency department. It is open for referrals twenty-four hours a day, every day of the year. Our multidisciplinary professional staff is always ready to provide expert emergency psychiatric care for victims of acute emotional or psychological trauma.

Patients will meet with psychiatrists, psychiatric residents, psychiatric nurses and clinical social workers. Despite their psychological state, we do all we can to make our patients feel they are in a safe place where their confidences will be kept, and every effort will be made to listen to their concerns and respect their wishes regarding treatment.

Despite the high pressure, emotionally charged environment, we always strive to maintain the highest possible display of respect and professionalism to the patient as a form of treatment in and of itself. Throughout their stay, we make every effort to inform our patients of their rights, calm their fears, consider their preferences, and respect their dignity.

Types of Emergency Behavioral Health Services

What emergency mental health services are available?

  • Individual, family and group counseling
  • Medication assistance program
  • Mental health & substance abuse assessment
  • Psychiatric evaluations & medication management
  • Psychological & neuropsychological testing & evaluations
  • Walk-in crisis interventional & referral services

What mental health conditions are treated?  

  • Anger
  • Anxiety
  • Gender and sexuality issues
  • Self-esteem issues
  • Self-injury
  • Side effects of medications
  • Substance use and abuse
  • Suicidal thoughts
     

Our Approach to Emergency Behavioral Health Services

At Cape Fear Valley Health, we offer the latest, comprehensive behavioral health services for age 3 to adult in an outpatient setting. You or your loved one will receive quality care in a safe and supportive environment. Using the principles of recovery, we support individuals in taking an active role in their treatment.

These services include:

  • 24/7 availability
  • Registered nurses, social workers and other qualified professionals available to assist with patient needs and provide a patient discharge plan
  • Availability to patients 18 and above who are Cumberland County residents

Emergency psychiatric care

  • The emergency room at Cape Fear Valley has a psychiatric wing that is designed for the safety and well-being of psychiatric patients in crisis.
  • After evaluation by the physician, case managers assist patients with appropriate aftercare planning.

Your Care Team

  • Board-certified psychiatrist
  • Board-certified psychologist
  • Case manager
  • Licensed clinical addiction specialist
  • Licensed clinical social worker
  • Mental health specialists
  • Nurses
  • Psychiatry residents
  • Registered nurses

Why Choose Cape Fear Valley Health for Emergency Behavioral Health Services?

  • We are known as the largest healthcare system offering behavioral health services in Cumberland County and the six-county area. We have 35,000 office visits annually.

  • Cape Fear Valley Health is accredited by The Joint Commission and licensed by the state of North Carolina. This means your healthcare provider meets the most rigorous quality and safety standards for behavioral services care.

  • If you’re seeking mental health services, you’ll have a team trained in using a person-centered approach. They emphasize choice, collaboration and empowerment.

  • If you are diagnosed with a mental disorder, you’ll have access to the full range of Cape Fear Valley Health services. Patients choose us because our friendly doctors and staff love the community we serve.

  • The Community Mental Health Center at Cape Fear Valley accepts Tricare, Medicaid, Medicare and most private insurances. We also offer a sliding fee scale adjusted for a patient’s ability to pay. Services are available to all Cumberland County residents regardless of insurance status or ability to pay.