At Cape Fear Valley Health, we strive to make healthcare accessible and affordable for all our patients. Understanding your insurance coverage is essential for effectively managing your healthcare expenses. We accept a variety of insurance plans, and our team is here to assist you in navigating your coverage options. Whether you are seeking information about accepted insurers or have questions about your benefits, we are committed to providing you with the support you need.

FAQs About Insurance and Cape Fear Valley Health

1. What insurance plans does Cape Fear Valley Health accept?
We accept a wide range of insurance plans, including major providers such as Blue Cross Blue Shield, Medicare, and Medicaid. For a complete list of accepted plans, please contact our Insurance Verification Team.

2. How can I verify my insurance coverage before my appointment?
You can verify your coverage by contacting our Insurance Verification Team using the contact information provided above. We recommend doing this prior to your appointment to ensure that your services will be covered.

3. What should I do if my insurance plan is not accepted?
If your insurance plan is not accepted, our billing team can work with you to discuss alternative payment options, including self-pay rates or financial assistance programs.

4. Will I receive a bill even if my insurance is billed?
Yes, you may receive a bill for any remaining balance after your insurance has processed your claim. This could include deductibles, copayments, or services not covered by your insurance plan.

5. How can I appeal a denial from my insurance company?
If your insurance claim is denied, you can appeal the decision. We recommend reviewing your insurance policy for the appeal process and contacting our billing department for assistance and guidance.

For further questions or personalized assistance, please reach out to our Insurance Verification Team. We’re here to help you navigate your insurance coverage and ensure you receive the care you need.

Insurance Contact Information

For any questions regarding your insurance coverage or to verify if your plan is accepted, please contact our Insurance Verification Team at:

  • Phone: (910) 615-2222
  • Email: info@capefearvalley.com
  • Office Hours: Monday to Friday, 8:00 AM – 5:00 PM