Pricing and Billing at Cape Fear Valley Health System

At Cape Fear Valley Health System, we understand that navigating the healthcare billing process can be complex and sometimes overwhelming. Our goal is to provide clear and transparent information regarding pricing and billing, ensuring that you have the resources you need to manage your healthcare expenses effectively.

Seen PRIOR to May 2nd 2019?

Click where you were seen if you were seen prior to May 2nd 2019 in any of our facilities and would like make a payment quickly and securely 24 hours a day, 7 days a week, with a credit card or checking or savings account.
Bladen County Hospital Bladen Physician Services Cape Fear Valley Health Cape Fear Physician Services Hoke Hospital Hoke Physician Services

Make a payment Here

Click here if you were seen after May 2nd 2019 in any of our facilities and would like make a payment quickly and securely 24 hours a day, 7 days a week, with a credit card or checking or savings account.
Make a Payment

Helping You Navigate the Billing Process with Your Insurance

We are committed to assisting you in understanding your insurance benefits and how they apply to your care at Cape Fear Valley Health. Our billing specialists are available to help you navigate the complexities of your insurance plan, ensuring that you maximize your benefits and minimize your out-of-pocket costs. If you have questions about your coverage or need assistance with claims, please do not hesitate to reach out to our Patient Financial Services team.

Understanding Your Bill

Understanding your medical bill is essential for managing your healthcare expenses. Your bill may include charges for various services, such as hospital stays, physician consultations, diagnostic tests, and medications. We provide detailed billing statements that outline the services rendered, the associated costs, and any payments made by your insurance. If you have questions about specific charges or need clarification, our billing representatives are here to help.

Financial Assistance

Cape Fear Valley Health System offers a Financial Assistance Program to help qualifying patients who may have difficulty paying for their medical care. This program is designed for low-income, uninsured, or underinsured patients. To apply, you must complete a financial assistance application and provide documentation of your income and expenses. If eligible, you may receive assistance that reduces your financial burden.

Uninsured Patients

For uninsured patients, Cape Fear Valley Health System provides a minimum discount on services. We encourage uninsured individuals to inquire about our Charity Care Program, which offers financial relief based on income levels. Our goal is to ensure that everyone has access to necessary medical care, regardless of their financial situation.