Mobile Integrated Healthcare is crucial to healthcare delivery, especially for those in need. At Cape Fear Valley Health, we understand its significance in providing high-quality care to our patients. 

Our Approach to Mobile Integrated Healthcare

Cape Fear Valley Health Mobile Integrated Healthcare is a shining example of excellence in healthcare. Our healthcare team, including paramedics, emergency medical technicians (EMTs) and registered nurses, work tirelessly to care for patients.

Using the latest in evidence-based medicine, we are able to deliver innovative care that improves the quality of life for our patients. Focusing on preventing hospital readmissions and improving patient outcomes, we provide personalized care plans tailored to each patient's needs.

By working collaboratively and putting our patients first, we aim to make a real difference in the lives of those we serve.

We understand that emergencies involving children can be particularly stressful. That's why we have a team of physicians and nurses in our Children's Emergency Department dedicated to caring for our young patients.

Our physicians have residency training in pediatrics and caring for children in an emergency setting. We prioritize the child's comfort and well-being, creating a family-centered approach to care that minimizes discomfort and stress.

Meet Our Mobile Integrated Healthcare Team

Our emergency medical services include 1) Cumberland County EMS, 2) Hoke County EMS, 3) Community Paramedics and 4) LifeLink, which is made up of Specialty Care Transport and LifeLink Air.

Cumberland County EMS

Cape Fear Valley Health's Cumberland County Emergency Medical Services (EMS) is a vital service that provides emergency medical care and transportation to the residents of Cumberland County. It’s the third-largest EMS system in North Carolina.

With a highly trained and dedicated professional team, Cumberland County EMS responds to various emergency situations, including life-threatening medical emergencies such as heart attacks and strokes, severe trauma incidents and natural disasters.

The service is available 24/7 and operates with the latest medical equipment and technology, including advanced cardiac life support, to ensure the best possible patient outcomes.

Hoke County EMS

Cape Fear Valley Health's Hoke County Emergency Medical Services (EMS) is a trusted resource for the community in times of need. We are known for our patient-centered approach – putting the well-being of patients first.

Our team of highly trained medical professionals is equipped to handle any emergency that may arise, from minor injuries to life-threatening conditions. 

Quick response times are crucial in emergencies. Our efficient systems help us reach patients promptly and provide necessary care. Also, our team’s state-of-the-art equipment and technology enables us to provide accurate and effective treatment.

Community Paramedics

Community Paramedics work to increase access to primary and preventive care while reducing emergency department use and healthcare costs by collaborating with healthcare providers to provide a comprehensive and coordinated approach to patient care.

Types of services include:

  • Medication reconciliation between pharmacies and primary care providers
  • Medication planning, education, and visual instruction on compliance
  • In-home risk assessments for falls, obstructions, lighting, etc.
  • Community resources navigation based on patient needs
  • Education about the seriousness of conditions and potential consequences
  • Accountability and assistance in the daily efforts of making major lifestyle changes
  • Consistent assessment and follow-up for approximately 30 days post-discharge
  • Point-of-care testing in the home (labs, urinalysis)
  • Ability to provide treatments in the home in the event of an acute increase in symptoms

LifeLink

Cape Fear Valley Health's LifeLink utilizes 17 ambulances and 3 helicopters to transport patients. Ambulances vary in size, shape and capability capable of neonatal intensive care, bariatric transport, convalescent and critical care transport. Our fleet also includes four support units that may be utilized with special teams as well. LifeLink can make the difference between life and death for patients suffering from trauma injuries or other critical conditions. 

Specialty Care Transport

Cape Fear Valley Health LifeLink Specialty Care Transport averages 9,500 calls for service a year in its mission to provide convalescent and critical care treatment and transport to patients. These transports can be from healthcare facility to healthcare facility, doctor's offices, specialty centers or even homes.

Tests and treatments include:

  • warming of fluids
  • arterial line monitoring
  • transvenous pacemaker placement
  • transcutaneous pacing
  • defibrillation
  • point-of-care testing

The convalescent mission provides a service to our citizens that need assistance getting to and from medical facilities when the patient is physically, or medically unable to utilize normal modes of transportation.

The specialty care mission involves highly trained EMTs, paramedics, and registered nurses to transport critically ill or injured patients to and from Cape Fear Valley or tertiary care facilities. We also assist EMS units with on-scene aeromedical evacuation.

LifeLink Air

Cape Fear Valley Health LifeLink Air has a total of 68 employees, including 14 registered nurses, 27 paramedics, an advanced EMT and 24 EMTs. 

It can also enable the use of 2 Airbus EC135 medical helicopters to assist with quick-response patient transport. The aircraft is equipped with twin Pratt & Whitney turbine engines, capable of carrying a crew of three and patient up to 173 mph, drastically reducing the time it takes to get patients to the critical care they need. 

Our service area is 150 nautical miles for aeromedical and 150 miles by ground for primary response, covering Cumberland, Hoke, Harnett, Bladen, Robeson, Sampson, Marlboro, Scotland and several counties in South Carolina. This encompasses upwards of 15,000 square miles.

Patients who could benefit the most from a medical helicopter include those suffering from:

  • Multiple trauma injuries
  • Burns
  • STEMI heart attacks
  • Stroke
  • Post-cardiac arrest with the return of spontaneous blood circulation
  • Cardiovascular problems
  • Patients needing advanced airway intubation
  • Patients for which time is critical

Why Choose Cape Fear Valley Health for Mobile Integrated Healthcare?

  • With a team of accomplished healthcare professionals, we offer a wide range of services tailored to meet each patient's unique needs. Whether you require emergency care or specialized treatment, you can trust Cape Fear Valley Health to provide compassionate and effective care.

  • Moreover, we are equipped with cutting-edge technology and state-of-the-art facilities, ensuring you receive top-notch care.

  • The Geriatric Emergency Department Accreditation, governed by the American College of Emergency Physicians, aims to enhance the care of older adults in emergency departments.

  • Cape Fear Valley Mobile Integrated Healthcare is a certified educational institution by the NC Office of EMS. We provide customized EMS education through peer review for providers and the community's initial and continuing training needs.